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Customer Support

Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It contains in-depth information about all the operations that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of instructional videos demonstrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.


If you can't discover the answer you need, take a glimpse at our comprehensive Frequently Asked Questions database, which includes questions asked by actual users and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a great team of support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you submit will be replied to within one hour (the average trouble ticket response time being approximately 20 minutes), so you will never have to wait a long time to receive an answer to your question.